• Live Chat

    Stay connected with your customers always…

    Use eAssistance Pro live chat tool and interact with your visitors like never before; chat live with them, assist with queries, resolve their doubts and push your business beyond limits. This tool allows you have a real-time website monitoring. [...]

  • Traffic Status

    Measure the effectiveness of your marketing campaigns…

    Make full utilization of eAssistance Pro and track your website visitors are and get to know what they are looking for. It provides you flexible reporting mechanism which allows generating report based on user-specified parameters on the ad-hoc basis.[...]

  • Integrated Workpsace

    Just one console for all-inclusive environment…

    eAssistance Pro provides sufficient scope of customization for individual operator preference. Operators can share information with each other or with supervisors to ensure that customers get best answer immediately.[...]

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Tuesday, 27 May 2014

Points To Ponder Before Adding a Live Chat Button

Before adding a Live chat software on your website, you need to put on thinking cap and evaluate whether this little addition is productive or unproductive. Awareness does not implies omniscience. So, before adding a Live chat software, consider the below mentioned important points in order to play safe.  IS IT COMPATIBLE? When you are looking for a live chat software for your website, you should first and foremost ensure the compatibility of the Live chat software with: a) your website b) your Operating system c) other accessible remote...

Tuesday, 27 August 2013

How to Reduce Your Bounce Rate and Raise Interaction on Your Website?

Almost every business owner has big dream about his/her business. Web based business owners often dream of customers paying more for goods and services. Sometimes, the bounce rate of the business website is very high. Studies show that website visitors come to an online store and exit from the site very soon without going through the internal pages. By providing a better service to your site visitors together with relevant result, engaging and...

Monday, 17 June 2013

How to Improve your Customer Services?

Customer Service is the capability of an organization to offer constant and consistent services to customers. In a recent survey over a number of available support services (email, telephonic calls, live chat, etc.), it has been proved that the Live Chat tool plays a key role in improving customer services. Website visitors seeking instant assistance prefer to use Live Chat application rather than waiting for an email response or waiting...

Thursday, 25 April 2013

How to Improve Your Business Sales?

Whatever be the kind of your business, Live Chat application proves to be a beneficial tool. Live Chat offers a better platform for connecting with online website visitors, indulging them in meaningful conversations and converting them into loyal customers. Take your business to new higher heights by offering Live Chat support to your website owners. The quality of Live Chat offered to the customers will surely make them recommend you to...

Thursday, 7 February 2013

How to choose live chat support software for your website?

A live chat application can help you improve almost any aspect of your website in just one simple installation. You could very well boost up your business revenues and at the same time can also increase your web traffic quickly. Definitely, it is must to have tool for businesses of all types and sizes that can further enhance the quality of customer service. By enabling visitors to interact with the representatives of your company, it helps customer get answers to all the questions and queries instantly.    These days as live chat...